Day Three: Conference

Wednesday 25 June 2008

09:00 Chairman’s Welcome Back Address

09:10 Opening Keynote Presentation: Leading Your Team Through Change And Transition

The ability to skillfully lead your team through change and transition is a key component of our managerial skill set. It’s critical for our survival and success in tomorrow’s business. As organizations respond to the pressures of competition, your high-performance work team must learn to quickly adapt and attain higher standards of performance and productivity. Discover, how to smoothly blend the new strategies of today’s business through the complex change process.

Clyde Parker
President
STARSIXSIGMA.COM

09:50 Design For Six Sigma, The Importance Of The Identify Phase In A New Consumer Lifestyle Company

• The deployment of DFSS in the middle of a huge company merger is discussed
• Integration of DFSS in the operational Business Creation Process in crucial. WoW and Hurdles will be addressed
• Special attention will be given to the Identify Phase of DFSS. A detailed Value Proposition House provides the right input for both Portfolio Management, Marketing Management and Requirement Development

Jan van de Venne
Development Quality Manager, Business Excellence & Product Quality
PHILIPS CONSUMER LIFESTYLE

10:30 Design For Six Sigma - New And Sustainable Deployment Strategy

This presentation will cover DFFS methods and plans you can roll out across the organisation. Here are the necessary highlights to take away:

• DFSS using Concept, Design, Optimize, Verify ( CDOV ) methodology.
• DFSS deployment strategy: Green Belt and Beyond Green Belt Plan
• Convergence of Engineering Knowledge, Design Process and Six Sigma Tools
• DFSS Case Studies.

CL Wong
MBB
MOTOROLA (SINGAPORE)

Simultaneous Tracks: Customize Your Conference Experience! Choose To Attend Either Of These Tracks To Match Every Phase Of Your Development

Track C: (sales/marketing)	Track D: (lean And Six Sigma)
11:30 Panel Session: Selecting The Right Sales And Marketing Project For Six Sigma And Effectively Selling It Throughout Your Organization VP HR Transformation CREDIT SUISSE Director Quality & Continuous Improvement INTERCONTINENTAL HOTEL GROUP Director Quality & Business Excellence MICROSOFT ASIA 6 Sigma MBB Marketing Division Asia-Pacific CATERPILLAR FINANCIAL	11:30 The Application Of Creative 6 Sigma As An Innovative DNA The more creative and easier way of promoting 6 Sigma management innovation is introduced by building up a new running system and methodology with help of focusing on the field and all members’ devoting participation. This was able by applying the key ideas such as 'the Speed of LEAN', 'Elimination of Waste' and 'GE’s Action Work-out' on the existing 6 Sigma (DMAIC, DFSS) activities. Through out this process we found out the easier and creative way on successing innovation activities. JY Heo CIO (Chief Innovation Officer) AJU
12:30 Innovating Six Sigma To Deliver Customer Value Applying Six Sigma to the product design methodology Using Six Sigma in a pre-design stage Overcoming the challenges of using Six Sigma in a truly innovative space Reviewing successes in using Six Sigma in product development Javier Navarro 6 Sigma MBB Asia-Pacific CATERPILLAR FINANCIAL Lucy Cher 6 Sigma MBB Marketing Division Asia-Pacific CATERPILLAR FINANCIAL	12:30 Singapore General Hospital Case Study: Cars And Patients, Do They Have Anything In Common? In this presentation, Tien Beng will explore and present how the fusion of Lean and Six Sigma has transformed the business processes at SGH. He will also touch on the future vision of the hospital when it comes to Lean and Six Sigma implementations. Approach to improvement in SGH Implementing Lean and Six Sigma Projects Key learning points from the journey thus far Phua Tien Beng Lean & 6 Sigma Champion SINGAPORE GENERAL HOSPITAL
13:10 What Are The Alternatives To Driving Business Excellence? Many organizations who use or started using Six Sigma or similar continuous-improvement methodology, generally achieve only incremental gains. To achieve “world-class” performance, companies can’t rely on Six Sigma alone; they must regard it as a specialized tool suitable to certain needs but far from a cure-all. Six Sigma doesn’t address everything; one has to use it in combination with other tools. This presentation will cover other improvement tools which can be used alongside or instead of Six Sigma. Kathleen Malone Lean Expert & MBB INTEL	13:10 Integrating Lean And Six Sigma With ERP: Process Harmonization And ERP Implementation “A Six Sigma Based Approach” The key issues in Presentation will feature: Integrating Lean & Six Sigma for faster results Intricacies associated with “As is” and “To be” Process Analysis for ERP implementation ERP (Enterprise Resource Planning) Modules Performance Analysis using Six Sigma DMADVR (Define, Measure, Analyze, Design, Verify, Roll out) strategy for ERP S.Nadeem Ahmed Sr. Power Plants Engineer, 6 Sigma MBB PAKISTAN INTERNATIONAL AIRLINES COMPANY

14:50 Statistical Thinking In Six Sigma Projects

In today’s global market, competition has forced companies to find ways to be more productive. A solid quality program, such as Six Sigma, can help companies gain the knowledge needed to achieve better, faster and less expensive products/services than the competition. This presentation will go into more detail about necessary aspects to achieve this:

• Six Sigma is a strategy that involves the use of statistical and soft tools within a structured data-driven methodology
• Statistical Thinking is a philosophy of learning and action based on the following fundamental principles: all work occurs in a system of interconnected processes, variation exists in all processes, and understanding and reducing variation are keys to success
• The use of statistical thinking with Six Sigma projects is crucial to their success.

Scott Kowalski
Technical Training Specialist
BIZIT SYSTEMS

15:30 How To Achieve And Maintain Ideal Leadership Commitment And Involvement

Six Sigma will never be a truly integral part of your organization until your leaders adopt and apply it. Making them Green Belts is not enough - it requires translating Six Sigma concepts into methods that are essential for, and flexible to, the demands of 21st century leadership. In this session, Reddy provides a model for “Six Sigma Leadership” that adapts (and even contradicts) process improvement principles, expanding and embracing a more ambitious vision of “Change Leadership.”

Reddy Muralidhara
6 Sigma Division Champion
CATERPILLAR

16:40 How To Drive Six Sigma In Sales And Marketing?

Six Sigma is particularly well suited to Sales and Marketing processes and has been highly effective to drive breakthrough sales growth. Applying this to a large global company can mean increasing the topline as well as improving the bottom line. But how can you get this to work at your company? In this session, you will be taken through some of the challenges when implementing Six Sigma in Sales and Marketing:

• Translating Six Sigma ideas into relevant tools for the Sales Force
• Is your company ready for Six Sigma in Sales?
• Committing resources to Six Sigma projects
• Translating the Six Sigma tools into ones that are seen as relevant the Sales Force

Leonard Lee Director Quality & Business Excellence MICROSOFT ASIA

Chetan Bhargava Business Excellence Lead MICROSOFT INDIA

17:20 Team Sigma – Achieving Team Excellence And Transitioning To ‘The NEXT Wave’

This presentation will be shedding light on ways to motivate and mobilize the workforce when it comes to project work and completion. Take away the essentials to keep an inspired and stimulated team of successful six sigma implementers:

• A framework to mobilize employees to work in teams that perform at 6 Sigma level
• Understand the critical success factors that drive high performing teams

Janice Lua
Senior Assistant Director Project & Quality Management
MEDIA DEVELOPMENT AUTHORITY

18:00 Chairman’s Closing Remarks & End Of Conference

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